Help & FAQ

Questions, answered plainly.

Everything people usually ask before — and after — they join. Can’t find your answer? Our care coordinators reply within one working day.

Sixty minutes with your physician, in person or by secure video. We cover your history, family risk, sleep, stress and goals before ordering a single test.

Still wondering?

Talk to a care coordinator.

Real people, not a chatbot. Weekdays 7:30–19:00.

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